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Terms of Service
Effective date: To be published at launch.
Operator: RestaurantReputationDefender.com
Contact:
These Terms govern use of our website and, where applicable, our services. Have qualified counsel review before publishing. Separate statements of work (SOWs) control paid engagements if they conflict with website copy.
Website use
You may browse for lawful business purposes. You agree not to:
- Scrape or overload the site
- Submit malware or unlawful content
- Impersonate others
- Attempt unauthorized access
We may suspend access for abuse.
No professional guarantees on free content
Blog posts, FAQs, and guides are informational. Platform policies change. Content is not legal advice. Outcomes described are not promises for your case.
Services
Paid services are described on Services, Pricing, and your SOW. Key principles typically include:
- Policy-based dispute support only
- No purchase of fake reviews
- Platform decisions are final and outside our full control
- Fees and refunds as stated in SOW
We may refuse work that requires unethical tactics.
Accounts and communications
You must provide accurate contact information and have authority to manage the business listings you submit. You authorize us to contact platforms regarding reviews you designate, using information you provide.
Intellectual property
Site content is owned by us or licensors. You may not copy marketing materials for competing services without permission. You retain ownership of your materials; you grant us a limited license to use them to perform services.
Testimonials and logos
Client names/logos appear only with permission. See Past Clients.
Disclaimers
THE SITE AND SERVICES ARE PROVIDED “AS IS” TO THE MAXIMUM EXTENT ALLOWED BY LAW. WE DISCLAIM IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS, AND NON-INFRINGEMENT where disclaimer is permitted. We do not warrant that any specific review will be removed.
Indemnity
You agree to indemnify us against claims arising from content you provide, listings you lack authority over, or misuse of the site —.
Changes
We may update Terms by posting a new version. Continued use constitutes acceptance where allowed. Material service changes also appear in SOWs.
Contact
Contact · Privacy: Privacy Policy
Frequently asked questions
Do website Terms replace a contract?
SOWs control paid work details when signed.
Can I cancel?
Details are confirmed during your free audit.
Refunds?
Refund terms are stated in your statement of work and in our Terms of Service.
Guarantees?
No blanket removal guarantees on this site.
Arbitration?
Details are confirmed during your free audit.
Assignment?
We may assign in a merger; you may not without consent.
Severability?
Standard severability applies.
Entire agreement?
Website Terms + SOW + Privacy Policy.
Relationship between website Terms and signed statements of work
If you sign an SOW, the SOW’s fees, timelines, and cancellation terms control for that project. Website Terms still cover general site use and IP.
Marketing pages do not override signed contracts.
Service-specific acknowledgments
By engaging removal services, you acknowledge platforms may deny requests; timelines vary; and you will not instruct us to fabricate evidence or purchase reviews. Breach of that ethics clause is grounds for termination without refund of work already performed —.
Tell us which reviews are costing you covers
Questions before engaging? Contact us.
