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Privacy Policy

Effective date: To be published at launch.
Company: RestaurantReputationDefender.com
Contact for privacy requests:

This Privacy Policy explains how RestaurantReputationDefender.com (“we,” “us”) collects, uses, and shares information when you use our website and services. This is a draft template for counsel review before publish.

Information we collect

You provide

  • Name, restaurant name, phone, email
  • Review URLs and case notes
  • Files you upload (screenshots, exports)
  • Billing details when you become a client

Collected automatically

  • IP address, device/browser type
  • Pages visited, referring URLs
  • Cookies / similar technologies

From others

  • Platform status emails you forward
  • Public review content you ask us to assess

How we use information

  • Respond to audit and contact requests
  • Provide dispute and reputation services
  • Send service communications
  • Improve the site and prevent abuse
  • Comply with law and enforce Terms
  • Marketing only if you opt in

We do not sell personal information as that term is commonly understood —.

Sharing

We may share information with:

  • Service providers (hosting, email, analytics, payment) under contracts
  • Platforms when you authorize dispute filings
  • Professional advisors
  • Authorities when required by law
  • Successors in a business transfer

We do not post your case publicly without permission.

Retention

We keep information as long as needed for services, legal obligations, and dispute records.

Security

We use reasonable administrative and technical safeguards. No method of transmission is 100% secure.

Your choices

  • Access / correction / deletion requests:
  • Opt out of marketing emails via unsubscribe
  • Cookie controls via browser / banner

State rights (CA/others):.

Children

Services are directed to businesses, not children under 13 (or 16 where applicable).

Changes

We may update this Policy. Continued use after changes means acceptance of the revised Policy when permitted by law. Material changes:.

Frequently asked questions

Do you publicly share my review URLs?

Not without a need tied to your engagement or legal requirement.

Who hosts the site?

Details are confirmed during your free audit.

Analytics vendor?

Details are confirmed during your free audit.

Payment PCI?

Details are confirmed during your free audit.

Can I request deletion?

Use the Contact form with logo files (SVG/PNG), preferred brand name spelling, and a one-sentence permission note.

Related policies?

Terms of Service.

Marketing partners?

Details are confirmed during your free audit.

Effective elsewhere?

This Policy applies to RestaurantReputationDefender.com web properties listed here:.

Practical examples of data we may process in an audit

Examples: contact form fields; review URLs; screenshots of public reviews; emails you forward from Google; billing emails once you are a client.

We minimize sensitive guest personal data whenever possible.

Cookie categories (to configure in banner)

  • Strictly necessary
  • Analytics
  • Marketing

Users can adjust preferences via . This section must match the live banner before launch.

Tell us which reviews are costing you covers

Questions? Contact us.